How Can We Help You?
Perfection is feeling completely confident in your purchase. If you have any questions, our Client Care team is here to help just drop us a line!
Jewelry And Diamond
Yes, we use high-quality, genuine gemstones and diamonds. Details about the stone type and origin are listed on each product page. You can also select between natural and lab-grown for products that have this option.
Yes, all our products are made with certified real gold (22K/18K/14K/10K) or sterling silver (92.5%). Each piece is hallmarked for authenticity.
We offer both natural and lab-grown diamonds. Each product description clearly mentions the diamond type.
Yes, our jewelry is nickel-free and safe for sensitive skin.
Our gold and silver jewelry is designed to last and does not tarnish when properly cared for. Silver may oxidize over time but can be easily polished.
Payment & Pricing
No hidden charges. The price you see at checkout is the final price, including taxes.
Yes, EMI is available on select purchases. Please see the payment page for options.
We accept credit/debit cards, MasterCard, Visa, Amex, PayPal, Google Pay, Apple Pay, and payment plans with Shop Pay for monthly installments.
Customization & Services
Absolutely! We specialize in bespoke pieces. Share your design idea or inspiration and we'll bring it to life. Go to the “Customize Your Design” page under “Services” and fill out the required details, including pictures or videos.
Yes, engraving is available on select products. Reach out to us by filling out the required details on the “Customize Your Design” page under “Services”.
Yes, all jewelry is beautifully packaged, and we offer complimentary gift wrapping upon request.
Shipping & Delivery
Yes, we ship worldwide. Shipping charges and delivery times vary by country.
Standard delivery usually takes 3–7 business days depending on your location. Express options are also available.
Yes, all orders are insured until they reach you.
Returns, Exchange & Warranty
Yes, we offer a 12-month warranty (varies by item) covering manufacturing defects.
We accept returns/exchanges within 30 days of delivery for unworn items. Customized or engraved items are not eligible.
Please contact us within 24 hours with photos. We'll arrange a replacement or repair.